Frequently Asked Questions
Everything you need to know about bringing Homeford into your space.
What is the typical shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-10 business days depending on your location, while larger furniture pieces may require scheduled freight delivery.
Do you offer a warranty on Homeford products?
Yes, all Homeford furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that a restocking fee may apply to oversized furniture items.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are the materials used in your products eco-friendly?
Homeford is committed to sustainability. We prioritize ethically sourced wood, recycled textiles, and low-VOC finishes across our curated collections to ensure a healthy home environment.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order is sent to our fulfillment center and cannot be changed, though you may initiate a return upon delivery.